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Subject: Delight Year: 2015 Repository: 73

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Title: Who needs delight? The greater impact of value, trust and satisfaction in utilitarian, frequent-use retail
Author: Loureiro, S. M. C. / Miranda, F. / Breazeale, M.
Language: Inglés
Repository: 73
Subject: Trust / Value / Customer satisfaction / Customer loyalty / Delight / Hygiene factors

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Title: Virtual atmosphere: the effect of pleasure, arousal and delight on word-of-mouth
Author: Loureiro, S. M. C. / Ribeiro, L.
Language: Inglés
Repository: 73
Subject: Online purchase / Pleasure / Arousal / Delight / Gender / Word-of-mouth

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