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73
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Breazeale, M.
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Loureiro, S. M. C.
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Miranda, F.
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Customer loyalty
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Subject:
Delight
Subject:
Value
Year:
2015
Repository:
73
Document Type:
Artículo
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Title:
Who needs delight? The greater impact of value, trust and satisfaction in utilitarian, frequent-use retail
Author:
Loureiro, S. M. C.
/
Miranda, F.
/
Breazeale, M.
Language:
Inglés
Repository:
73
Subject:
Trust
/
Value
/
Customer satisfaction
/
Customer loyalty
/
Delight
/
Hygiene factors
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