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Title:
Propuesta para la mejora en procesos de servicio al cliente en la empresa ATENTO S.A direccionado a la campaña BBVA USA con base en metodologías lean service y modelos cuantitativos de investigación de operaciones
Author:
Rodriguez Chacon, Nazly Johana
/
Daza Vargas, Deissy Yuranny
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Desconocido
Repository:
64
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Servicio al cliente
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Investigación de operaciones
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Diagnóstico
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Indicadores
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