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Subject: Customers Subject: Managers

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Title: Enhancers and tools to improve luxury customer experience: hotel managers’ perspective
Author: Veríssimo, M. / Loureiro, S. M. C.
Language: Inglés
Repository: 73
Subject: Experience / Customers / Managers / Luxury / Hotels

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Title: Análise da qualidade de serviço percecionada pelos stakeholders em hotéis upscale
Author: Amaral, Rita Gomes
Language: Portugués
Repository: 73
Subject: Hotelaria / Qualidade dos serviços / Satisfação do cliente / Avaliação da qualidade / Gestão de marketing / Service quality / Customers / Managers / Employees / Gaps Analysis / Survey / Domínio/Área Científica::Ciências Sociais::Economia e Gestão

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