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73 (2)

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Author

Guerreiro, Carolina Vasconcelos Marcelino Loia (1)
Santos, Inês Bernardo dos (1)

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Customer (2)
Domínio/Área Científica::Ciências Sociais::Economia e Gestão (2)
Avaliação (1)
Behavior loyalty (1)
Comportamento (1)
Consumidor (1)
Customer experience (1)
Elaboração de projetos (1)
Estratégias (1)
Lealdade (1)

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Tesis (2)

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Subject: Customer feedback Repository: 73 Year: 2019 Document Type: Tesis

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Title: What are the key drivers of customers loyalty in yogurts' category?: a case study of Pingo Doce
Author: Guerreiro, Carolina Vasconcelos Marcelino Loia
Language: Inglés
Repository: 73
Subject: Customer / Behavior loyalty / Pingo Doce / Consumidor / Comportamento / Lealdade / Domínio/Área Científica::Ciências Sociais::Economia e Gestão / M31 / M37 / M Business administration and business economics - Marketing - Accounting - Personnel economics

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Title: Customer satisfaction and its relationship with a positive NPS
Author: Santos, Inês Bernardo dos
Language: Inglés
Repository: 73
Subject: Customer / Satisfaction / Loyalty / NPS / Net Promoter Score / Customer experience / Retail strategies / Recommendation / Marketing / Satisfação do consumidor / Elaboração de projetos / Estratégias / Avaliação / Performance / Trabalho de projeto / Domínio/Área Científica::Ciências Sociais::Economia e Gestão

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