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73 (2)

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Pietrasz, Alicja (1)
Santos, Inês Bernardo dos (1)

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Satisfaction (2)
Avaliação (1)
Customer (1)
Customer experience (1)
Domínio/Área Científica::Ciências Sociais::Economia e Gestão (1)
Elaboração de projetos (1)
Estratégias (1)
Expectations (1)
Expetativas (1)
Hostel (1)

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Subject: Customer Service Subject: Satisfaction Document Type: Tesis Language: Inglés

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Title: Customer satisfaction and its relationship with a positive NPS
Author: Santos, Inês Bernardo dos
Language: Inglés
Repository: 73
Subject: Customer / Satisfaction / Loyalty / NPS / Net Promoter Score / Customer experience / Retail strategies / Recommendation / Marketing / Satisfação do consumidor / Elaboração de projetos / Estratégias / Avaliação / Performance / Trabalho de projeto / Domínio/Área Científica::Ciências Sociais::Economia e Gestão

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Title: Achieving hostel guest satisfaction : customer experience approach
Author: Pietrasz, Alicja
Language: Inglés
Repository: 73
Subject: Hostel / Expectations / Service / Satisfaction / Pousada / Expetativas / Serviço / Satisfação

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