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Repository
73
(3)
60
(1)
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Author
Alves, Ana Catarina Gouveia
(1)
Hernández Ávila, Stefan Jissell
(1)
Pietrasz, Alicja
(1)
Páez Velásquez, Claudia Milena
(1)
Santos, Inês Bernardo dos
(1)
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Subject
Satisfaction
(4)
Customer
(2)
Loyalty
(2)
Quality
(2)
Satisfação
(2)
Service
(2)
Avaliação
(1)
Banca
(1)
Banking
(1)
Calidad
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2018
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Subject:
Customer Service
Subject:
Satisfaction
Document Type:
Tesis
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Title:
Achieving hostel guest satisfaction : customer experience approach
Author:
Pietrasz, Alicja
Language:
Inglés
Repository:
73
Subject:
Hostel
/
Expectations
/
Service
/
Satisfaction
/
Pousada
/
Expetativas
/
Serviço
/
Satisfação
Acceder
Title:
A imagem do sector bancário junto dos universitários: o caso do ISCTE
Author:
Alves, Ana Catarina Gouveia
Language:
Portugués
Repository:
73
Subject:
Imagem
/
Satisfação
/
Fidelização
/
Qualidade
/
Serviços
/
Banca
/
Image
/
Satisfaction
/
Loyalty
/
Service
/
Quality
/
Banking
Acceder
Title:
Customer satisfaction and its relationship with a positive NPS
Author:
Santos, Inês Bernardo dos
Language:
Inglés
Repository:
73
Subject:
Customer
/
Satisfaction
/
Loyalty
/
NPS
/
Net Promoter Score
/
Customer experience
/
Retail strategies
/
Recommendation
/
Marketing
/
Satisfação do consumidor
/
Elaboração de projetos
/
Estratégias
/
Avaliação
/
Performance
/
Trabalho de projeto
/
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
Acceder
Title:
Desarrollo del sistema de gestión calidad en la notaría 71 (setenta y uno) del circulo de Bogotá. Con base en los lineamientos de la NTC ISO 9001:2008
Author:
Hernández Ávila, Stefan Jissell
/
Páez Velásquez, Claudia Milena
Language:
Español
Repository:
60
Subject:
Calidad
/
Satisfacción
/
Estandarización
/
Mejoramiento continuo
/
Diseño
/
Clientes
/
Quality
/
Satisfaction
/
Standardize
/
Continuous improvements
/
Customer
/
Design
/
Tesis
/
Tesis ingeniería
/
Facultad de ingeniería
/
Ingeniería industrial
/
Control de calidad
/
Norma
/
Gestión
Acceder
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