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Subject: Customer Service Document Type: Tesis Language: Portugués Repository: 73 Year: 2009

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Title: Pricing numa instituição financeira
Author: Belo, Rafael André Gangnard Pires
Language: Portugués
Repository: 73
Subject: Pricing / Segmentação / Cliente / Importância do cliente / Segmentation / Customer / Customer importance

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Title: Metodologia para a implementação de Software as a Service – segundo a análise de gestão de benefícios
Author: Rodrigues, António José Estevão
Language: Portugués
Repository: 73
Subject: Sistemas de Informação / Processos de Negócio / Software / Serviço / Investimento / Information Systems / Business process / Service / Investment

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