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Repository
73
(6)
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Author
Arrimar, André Cardim Farinha
(1)
Einstein, Samuel
(1)
Gaprindashvili, Sopio
(1)
Guerreiro, Carolina Vasconcelos Marcelino Loia
(1)
Pietrasz, Alicja
(1)
Santos, Inês Bernardo dos
(1)
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Subject
Customer
(3)
Service
(3)
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
(2)
M Business administration and business economics - Marketing - Accounting - Personnel economics
(2)
Satisfaction
(2)
Trabalho de projeto
(2)
Agência de viagens
(1)
Avaliação
(1)
Avaliação da qualidade
(1)
Behavior loyalty
(1)
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Year
2014
(2)
2017
(2)
2018
(2)
2019
(2)
2021
(2)
2012
(1)
2013
(1)
2016
(1)
2020
(1)
2022
(1)
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Document Type
Tesis
(6)
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Inglés
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Subject:
Customer Service
Language:
Inglés
Document Type:
Tesis
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Title:
What are the key drivers of customers loyalty in yogurts' category?: a case study of Pingo Doce
Author:
Guerreiro, Carolina Vasconcelos Marcelino Loia
Language:
Inglés
Repository:
73
Subject:
Customer
/
Behavior loyalty
/
Pingo Doce
/
Consumidor
/
Comportamento
/
Lealdade
/
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
/
M31
/
M37
/
M Business administration and business economics - Marketing - Accounting - Personnel economics
Acceder
Title:
Customer satisfaction and its relationship with a positive NPS
Author:
Santos, Inês Bernardo dos
Language:
Inglés
Repository:
73
Subject:
Customer
/
Satisfaction
/
Loyalty
/
NPS
/
Net Promoter Score
/
Customer experience
/
Retail strategies
/
Recommendation
/
Marketing
/
Satisfação do consumidor
/
Elaboração de projetos
/
Estratégias
/
Avaliação
/
Performance
/
Trabalho de projeto
/
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
Acceder
Title:
Company intelligence across customer life cycle
Author:
Arrimar, André Cardim Farinha
Language:
Inglés
Repository:
73
Subject:
Customer
/
Life cycle
/
Retention
/
Strategy
/
Gestão de empresas
/
Cliente
/
Fidelidade
/
Satisfação do cliente
/
Ciclo de vida
/
Estratégia empresarial
/
Portugal
/
Domínio/Área Científica::Ciências Sociais::Outras Ciências Sociais
/
M10
/
M30
/
M Business administration and business economics - Marketing - Accounting - Personnel economics
Acceder
Title:
Achieving hostel guest satisfaction : customer experience approach
Author:
Pietrasz, Alicja
Language:
Inglés
Repository:
73
Subject:
Hostel
/
Expectations
/
Service
/
Satisfaction
/
Pousada
/
Expetativas
/
Serviço
/
Satisfação
Acceder
Title:
Measuring perceived service quality at travel agency best travel
Author:
Gaprindashvili, Sopio
Language:
Inglés
Repository:
73
Subject:
Avaliação da qualidade
/
Serviços
/
Servperf
/
Agência de viagens
/
Quality assessment
/
Service
/
Travel agency
Acceder
Title:
Surfscholar business plan: quality reigns supreme
Author:
Einstein, Samuel
Language:
Inglés
Repository:
73
Subject:
Empresa de serviços
/
Marketing de serviços
/
Desporto
/
Estudante estrangeiro
/
Ensino superior
/
Plano de negocios
/
Trabalho de projeto
/
Service
/
Quality
/
Higher Education
/
Word of Mouth Communication
/
Domínio/Área Científica::Ciências Sociais
Acceder
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