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Title: Customer satisfaction and its relationship with a positive NPSAuthor: Santos, Inês Bernardo dosLanguage: InglésRepository: 73Subject: Customer / Satisfaction / Loyalty / NPS / Net Promoter Score / Customer experience / Retail strategies / Recommendation / Marketing / Satisfação do consumidor / Elaboração de projetos / Estratégias / Avaliação / Performance / Trabalho de projeto / Domínio/Área Científica::Ciências Sociais::Economia e Gestão
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Title: In the search for the infinite servers queue with Poisson arrivals busy period distribution exponential behaviourAuthor: Ferreira, M. A. M. / Filipe, J. A.Language: InglésRepository: 73
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Title: Do loyalty cards enhance loyalty in the pharmaceutical sector?Author: Marques, S. H. / Cardoso, M. G. M. S. / Lindeza, A. C. A.Language: InglésRepository: 73
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Title: Relationship between destination affect and intention to visit: the case of destination dislikeAuthor: Renzi, M. F. / Loureiro, S. M. C. / Toni, M. / Panchapakesan, P.Language: InglésRepository: 73
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Title: Patient reactions to community pharmacies' roles: evidence from the Portuguese marketAuthor: Nunes, F. G. / Anderson, J. / Martins, L.Language: InglésRepository: 73
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