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Title:
Corporate reputation in B2B service customers: the effect on word of mouth, loyalty intentions and trust
Author:
Lourenço, Ana Filipa Mendes
Language:
Inglés
Repository:
73
Subject:
Corporate reputation
/
B2B
/
Customers
/
Services
/
Customer behaviour
/
Comportamento
/
Cliente
/
Empresa de serviços
/
Marketing
/
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
Acceder
Title:
Análisis estructural general a la norma TL 9000 como el sistema de gestión de la calidad para la industria de las telecomunicaciones
Author:
Ocampo Góngora, Fredy
Language:
Español
Repository:
60
Subject:
Calidad
/
Cliente
/
Hardware
/
Métrica
/
Requisito
/
Servicio
/
Software
/
Telecomunicaciones
/
Customer
/
Metrics
/
Quality
/
Forum
/
Requirements
/
Services
/
Telecommunications
/
Tesis
/
Tesis ingeniería
/
Facultad de ingeniería
/
Especialización en gerencia de calidad de productos y servicios
/
Control de calidad
/
Operación administrativa
/
Control de gestión
/
Programa de ordenador
Acceder
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