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Subject: Cliente Subject: Services

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Title: Corporate reputation in B2B service customers: the effect on word of mouth, loyalty intentions and trust
Author: Lourenço, Ana Filipa Mendes
Language: Inglés
Repository: 73
Subject: Corporate reputation / B2B / Customers / Services / Customer behaviour / Comportamento / Cliente / Empresa de serviços / Marketing / Domínio/Área Científica::Ciências Sociais::Economia e Gestão

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Title: Análisis estructural general a la norma TL 9000 como el sistema de gestión de la calidad para la industria de las telecomunicaciones
Author: Ocampo Góngora, Fredy
Language: Español
Repository: 60
Subject: Calidad / Cliente / Hardware / Métrica / Requisito / Servicio / Software / Telecomunicaciones / Customer / Metrics / Quality / Forum / Requirements / Services / Telecommunications / Tesis / Tesis ingeniería / Facultad de ingeniería / Especialización en gerencia de calidad de productos y servicios / Control de calidad / Operación administrativa / Control de gestión / Programa de ordenador

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