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Repository
73
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Author
Alves, Ana Catarina Gouveia
(1)
Gaprindashvili, Sopio
(1)
Pinho, Jacqueline Marques Soares Romão
(1)
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Subject
Service
(3)
Serviços
(3)
Qualidade
(2)
Quality
(2)
Agência de viagens
(1)
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Banca
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2012
(3)
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Subject:
Civil Service
Subject:
Serviços
Document Type:
Tesis
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Title:
A imagem do sector bancário junto dos universitários: o caso do ISCTE
Author:
Alves, Ana Catarina Gouveia
Language:
Portugués
Repository:
73
Subject:
Imagem
/
Satisfação
/
Fidelização
/
Qualidade
/
Serviços
/
Banca
/
Image
/
Satisfaction
/
Loyalty
/
Service
/
Quality
/
Banking
Acceder
Title:
Measuring perceived service quality at travel agency best travel
Author:
Gaprindashvili, Sopio
Language:
Inglés
Repository:
73
Subject:
Avaliação da qualidade
/
Serviços
/
Servperf
/
Agência de viagens
/
Quality assessment
/
Service
/
Travel agency
Acceder
Title:
Qualidade de serviço no setor do retalho: estudo de caso de um supermercado
Author:
Pinho, Jacqueline Marques Soares Romão
Language:
Portugués
Repository:
73
Subject:
Qualidade
/
Serviços
/
SERVQUAL
/
Retalho
/
Quality
/
Service
/
Retail
Acceder
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