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40
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Uribe Macías, Mario Enrique
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Subject:
Calidad de Servicio
Subject:
Service
Repository:
40
Year:
2013
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Title:
Modelo de gestión de la calidad en el servicio al cliente: propuesta para las grandes superficies / Model of Quality Management in Customer Service: Proposal for Hypermarkets
Author:
Uribe Macías, Mario Enrique
Language:
Español
Repository:
40
Subject:
Servicio
/
Calidad
/
Sistema de Gestión de la Calidad
/
Grandes Superficies
/
Service
/
Quality
/
Quality Management System
/
Hypermarkets
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