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Subject: CRM Year: 2019 Document Type: Artículo

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Title: Multivariate analysis for customer segmentation based on RFM / Análisis multivariado para segmentación de clientes basada en RFM
Author: Cuadros López, Álvaro Julio / Gonzales Caicedo, Caterine / Jiménez Oviedo, Paola Cristina
Language: Español
Repository: 77
Subject: CRM / Multivariate analysis / RFM / Segmentation / análisis multivariado / segmentación

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Title: The impact of artificial intelligence on commercial management
Author: Lopes da Costa, R. / Dias, Á. / Pereira, L. / António, N. / Capelo, A.
Language: Inglés
Repository: 73
Subject: Analytical tools / Artificial intelligence / Consultancy / CRM / Decision-making / SMEs

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Title: Rediseño de procesos de manejo y distribución de muestras médicas a través de un CRM / Redesign of the management and distribution processes of medical samples through a CRM
Author: Campo, Daniel / Torres, Mitchel / Ruz, Lia
Language: Español
Repository: 22
Subject: CRM

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