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73
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Gonçalves, Nuno Miguel Arsénio Madeira
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Sebastião, David
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CRM
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Subject:
CRM
Year:
2010
Year:
2011
Document Type:
Tesis
Repository:
73
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Title:
Benefits of implementing sense and respond in IT servicedesks: a case study in Portugal
Author:
Sebastião, David
Language:
Inglés
Repository:
73
Subject:
CRM
/
servicedesk
/
lean
/
sense and respond
/
outsourcing
Acceder
Title:
Avaliação dos pressupostos para adopção de um sistema de marketing relacional aplicado à grande distribuição
Author:
Gonçalves, Nuno Miguel Arsénio Madeira
Language:
Portugués
Repository:
73
Subject:
Grande Distribuição
/
Marketing Relacional
/
Qualidade do Relacionamento
/
Fidelização
/
Satisfação
/
Confiança
/
Compromisso
/
CRM
/
RFID
/
Big distribution
/
Relationship Marketing
/
Relationship Quality
/
Customer Loyalty
/
Satisfaction
/
Trust
/
Commitment
Acceder
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