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Repository
73
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Author
Correia, Maria Amélia Gaspar Mota
(1)
Gonçalves, Nuno Miguel Arsénio Madeira
(1)
Henriques, Marcos André Pais
(1)
Seguro, José Miguel Sousa
(1)
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Subject
CRM
(4)
Big distribution
(1)
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(1)
Compromisso
(1)
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(1)
Contact Center
(1)
Customer Loyalty
(1)
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(1)
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2010
(4)
2009
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Subject:
CRM
Year:
2010
Language:
Portugués
Repository:
73
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Title:
Árvores de decisão e redes neuronais: aplicação a web mining
Author:
Henriques, Marcos André Pais
Language:
Portugués
Repository:
73
Subject:
Data Mining
/
Redes Neuronais
/
Árvores de decisão
/
CRM
/
Neural Networks
/
Decision Trees
Acceder
Title:
O papel do contact center no relacionamento com o cliente: Perspectiva dos operadores de televendas
Author:
Correia, Maria Amélia Gaspar Mota
Language:
Portugués
Repository:
73
Subject:
CRM
/
Contact Center
/
Televendas
/
Relacionamento com o Cliente
/
Telesales
/
Customer Relationship
Acceder
Title:
MIMO para transmitir multi-resolução em serviços E-MBMS do LTE
Author:
Seguro, José Miguel Sousa
Language:
Portugués
Repository:
73
Subject:
LTE
/
E-MBMS
/
OFDMA
/
MIMO
/
Diversidade
/
Modulações hierárquicas
/
CRM
/
Diversity
/
Hierarchical modulations
Acceder
Title:
Avaliação dos pressupostos para adopção de um sistema de marketing relacional aplicado à grande distribuição
Author:
Gonçalves, Nuno Miguel Arsénio Madeira
Language:
Portugués
Repository:
73
Subject:
Grande Distribuição
/
Marketing Relacional
/
Qualidade do Relacionamento
/
Fidelização
/
Satisfação
/
Confiança
/
Compromisso
/
CRM
/
RFID
/
Big distribution
/
Relationship Marketing
/
Relationship Quality
/
Customer Loyalty
/
Satisfaction
/
Trust
/
Commitment
Acceder
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