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Subject: CRM Repository: 73 Document Type: Tesis

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Title: Árvores de decisão e redes neuronais: aplicação a web mining
Author: Henriques, Marcos André Pais
Language: Portugués
Repository: 73
Subject: Data Mining / Redes Neuronais / Árvores de decisão / CRM / Neural Networks / Decision Trees

Acceder
Title: Adidas originals red: evelopment of a cause-related marketing plan
Author: Muchnová, Markéta
Language: Inglés
Repository: 73
Subject: Cause-related marketing / CRM / Sneakers / Company-cause fit / Adidas originals / Marketing relacionado a causas / Sapatilhas / Empresa-adaptação à causa

Acceder
Title: Benefits of implementing sense and respond in IT servicedesks: a case study in Portugal
Author: Sebastião, David
Language: Inglés
Repository: 73
Subject: CRM / servicedesk / lean / sense and respond / outsourcing

Acceder
Title: O papel do contact center no relacionamento com o cliente: Perspectiva dos operadores de televendas
Author: Correia, Maria Amélia Gaspar Mota
Language: Portugués
Repository: 73
Subject: CRM / Contact Center / Televendas / Relacionamento com o Cliente / Telesales / Customer Relationship

Acceder
Title: O impacto dos cartões de fidelidade no comportamento de compra do consumidor : uma abordagem ao mercado retalhista
Author: Gonçalves, Susana Oliveira
Language: Portugués
Repository: 73
Subject: Programas de fidelização / Cartão de fidelidade / Comportamento do consumidor / CRM / Loyalty programs / Loyalty cards / Consumer behavior

Acceder
Title: Corporate project: monetizing mobile CRM services in a large scale
Author: Dias, Fábio Ricardo Santos
Language: Inglés
Repository: 73
Subject: Mobile customer relationship management / CRM / Mobile marketing / Gestão de base de dados / Database management

Acceder
Title: Criação de uma solução conceptual que permita uma integração entre ERPs e redes sociais
Author: Restolho, André Filipe Costa
Language: Portugués
Repository: 73
Subject: CRM / ERP / SAP / Facebook

Acceder
Title: Advanced transmitter and receivers in future wireless networks
Author: Conduto, João André Correia Batista
Language: Portugués
Repository: 73
Subject: CRM / OFDM / Constelações hierárquicas / SC / DVB-SH / Hierarchical constellations

Acceder
Title: MIMO para transmitir multi-resolução em serviços E-MBMS do LTE
Author: Seguro, José Miguel Sousa
Language: Portugués
Repository: 73
Subject: LTE / E-MBMS / OFDMA / MIMO / Diversidade / Modulações hierárquicas / CRM / Diversity / Hierarchical modulations

Acceder
Title: Luxury brands and CRM, mutually exclusive? : developing a CRM strategy for Patek Philippe
Author: Weber, Sabrina
Language: Inglés
Repository: 73
Subject: CRM / Luxury brands / CRM strategy / Patek Philippe / Marcas de luxo / Estratégia CRM

Acceder

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