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Subject: CRM Language: Portugués Document Type: Tesis Repository: 73 Year: 2013

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Title: Árvores de decisão e redes neuronais: aplicação a web mining
Author: Henriques, Marcos André Pais
Language: Portugués
Repository: 73
Subject: Data Mining / Redes Neuronais / Árvores de decisão / CRM / Neural Networks / Decision Trees

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Title: Gestão de benefícios do CRM: um estudo de caso
Author: Dias, Paulo Edgar Taveira
Language: Portugués
Repository: 73
Subject: Investimentos em SI/TI / Gestão de benefícios / Abordagem de Cranfield / CRM / IS/IT investments / Benefits management / The Cranfield approach

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