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Fiallos González, Oscar Rolando
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CALIDAD
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2013
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Title:
Diseño de un sistema de gestión de calidad para el call center en una empresa de telecomunicaciones de la ciudad de Guayaquil basado en la norma ISO 9001:2008
Author:
Fiallos González, Oscar Rolando
/
Soledispa Navarrete, Cindy Roxana
Language:
Español
Repository:
28
Subject:
DISEÑO
/
SISTEMA
/
GESTIÓN
/
CALIDAD
/
CALL CENTER
/
TELECOMUNICACIONES
/
BASADO
/
ISO
/
9001:2008
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