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Serna Gómez, Humberto
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Subject:
Auditoria del servicio
Year:
1999
Document Type:
Libro
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Title:
Servicio al cliente. Métodos de auditoría y medición
Author:
Serna Gómez, Humberto
Language:
Español
Repository:
21
Subject:
Servicio al cliente
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Auditoria
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Medición
/
Nuevo producto
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Mercados
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