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Repository: 73 Subject: Emotion Year: 2010 Year: 2012 Document Type: Tesis

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Title: Estratégia de optimização da experiência do cliente numa marca de energia eléctrica em mercado liberalizado: projecto – empresa: edp5D
Author: Lisboa, Diana David
Language: Portugués
Repository: 73
Subject: Emoção / Envolvimento / Proximidade / Experiência / Diferenciação / Emotion / Involvement / Proximity / Experience / Differentiation

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