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Pereira, Joana Filipa dos Santos Ferreira
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Document Type:
Tesis
Year:
2012
Language:
Inglés
Subject:
Marketing
Subject:
Complaints
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Title:
Perceptions on complaint management: an overview in the target markets
Author:
Pereira, Joana Filipa dos Santos Ferreira
Language:
Inglés
Repository:
73
Subject:
Reclamações
/
Marketing
/
Relação
/
Perceções
/
Complaints
/
Relationship
/
Perceptions
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