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Language: Español Subject: Empresas Year: 1999

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Title: Auditoría del servicio. Cómo medir y satisfacer las necesidades del cliente
Author: Serna Gómez, Humberto
Language: Español
Repository: 21
Subject: Auditoria del servicio / Servicio al cliente / Empresas / Productos / Costos / Ventaja competitiva

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