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Title: Experiencing ar in retail: the influence of moment marketing and avatars on consumer behaviourLanguage: InglésRepository: 73Subject: Augmented reality / Moment marketing / Social Presence / Avatar / Emotions / Retail / Technology / Marketing / Novas tecnologias / Realidade virtual / Venda a retalho / Comportamento do consumidor / Emoção / Domínio/Área Científica::Ciências Sociais::Economia e Gestão / M30 / M31 / L81 / M Business administration and business economics - Marketing - Accounting - Personnel economics / L Industrial organization
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Title: Service failure and recovery strategy: the case of a China's time-honored restaurantAuthor: Chen HanLanguage: InglésRepository: 73Subject: Service failure / Service recovery / Time-honored restaurant / Falhas de serviço / Recuperação de serviço / Restaurantes históricos / Comportamentos nas reclamações / Domínio/Área Científica::Ciências Sociais::Outras Ciências Sociais / M10 / M31 / M Business administration and business economics - Marketing - Accounting - Personnel economics
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Title: Impact of mobile health technology adoption on service quality and patient satisfactionAuthor: Jin ChenhuiLanguage: InglésRepository: 73Subject: Service quality / Patient satisfaction / Mobile health technology / SERVEQUAL / Domínio/Área Científica::Ciências Sociais::Outras Ciências Sociais / M31 / I12 / M Business administration and business economics - Marketing - Accounting - Personnel economics / I Health, education, and welfare
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Title: Service quality and customer satisfaction: a case study of nursing homes in BeijingAuthor: Li ChenLanguage: InglésRepository: 73Subject: Healthcare management / Nursing home / Service quality / Consumer satisfaction / Market segmentation / Gestão de serviços de saúde / Lares de terceira idade / Qualidade do serviço prestado / Satisfação do consumidor / Segmentação de mercado / Domínio/Área Científica::Ciências Sociais::Outras Ciências Sociais / I11 / M31 / I Health, education, and welfare / M Business administration and business economics - Marketing - Accounting - Personnel economics
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Title: The relationship between return service recovery and purchase intention of consumers in online shoppingAuthor: He QibingLanguage: InglésRepository: 73Subject: Online return service recovery / Online return service quality / Online buyers trust / Online customers participation / Recuperação do serviço de devolução online / Qualidade de recuperação de serviços de devolução online / Confiança dos clientes online / Participação dos clientes online / Domínio/Área Científica::Ciências Sociais::Outras Ciências Sociais / L81 / M31 / L Industrial organization / M Business administration and business economics - Marketing - Accounting - Personnel economics
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Title: Internationalisation: analysis of Joe & The Juice in AustraliaAuthor: Ly, JennyLanguage: InglésRepository: 73Subject: Internationlisation / Entry modes / Expansion / Foreign market / Marketing / Internacionalização das empresas / Marketing mix / Análise de mercado / Estratégias de marketing / Identidade de marca / Trabalho de projeto / Domínio/Área Científica::Ciências Sociais::Economia e Gestão / M10 / M31 / M Business administration and business economics - Marketing - Accounting - Personnel economics
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Title: Exploring the impact of "massclusivity" campaigns on brand love through online brand communitiesAuthor: Santos, Joana Fonseca dosLanguage: InglésRepository: 73Subject: Massclusivity / Brand love / Online brand communities / Relationship marketing / Fashion / Marketing / Marca / Consumidor / Comunidade virtual / Marketing relacional / Moda / Domínio/Área Científica::Ciências Sociais::Economia e Gestão / M31 / M37 / M Business administration and business economics - Marketing - Accounting - Personnel economics
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Title: Can native advertising and branded content on Instagram affect brand equity levels?Author: Cipriano, Cláudia Sofia OuteiroLanguage: InglésRepository: 73Subject: Social media / Digital content marketing / Consumer-based brand equity / Marketing / Rede social / Marketing digital / Valor da marca / Consumidor / Domínio/Área Científica::Ciências Sociais::Economia e Gestão / M31 / M37 / M Business administration and business economics - Marketing - Accounting - Personnel economics
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Title: Does ethics in advertisement affect consumption and brand loyalty in the portuguese beer market?: Millennials vs Generation X perceptionAuthor: Martins, Miguel ÂngeloLanguage: InglésRepository: 73Subject: Ethics / Purchase Intention / Brand loyalty / Millennials / Generation X / Ética / Publicidade / Marca comercial / Comportamento do consumidor / Portugal / Domínio/Área Científica::Ciências Sociais::Economia e Gestão / M31 / M37 / M Business administration and business economics - Marketing - Accounting - Personnel economics
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Title: Benefits of maintenance management software: a study on Portuguese marketLanguage: InglésRepository: 73Subject: Maintenance / Maintenance management software / CMMS / Benefits management / Gestão da manutenção / Software / Tecnologia / Empresa / Portugal / Domínio/Área Científica::Ciências Sociais::Economia e Gestão / M15 / M31 / M Business administration and business economics - Marketing - Accounting - Personnel economics
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