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73
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2015
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2013
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Inglés
Document Type:
Tesis
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73
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Title:
Dashboard design applied to the ITIL®V3 problem management process : a case study at ISCTE-IUL
Author:
Martinho, Tiago Miguel Henriques
Language:
Inglés
Repository:
73
Subject:
ITIL®V3
/
Problem management
/
Information technology services
/
Mmnagement
/
Dashboards
/
ISCTE-IUL
/
Gestão de problemas
/
Gestão de serviços de TI
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