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Repository: 73 Year: 2015 Year: 2013 Document Type: Tesis Language: Inglés

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Title: Dashboard design applied to the ITIL®V3 problem management process : a case study at ISCTE-IUL
Author: Martinho, Tiago Miguel Henriques
Language: Inglés
Repository: 73
Subject: ITIL®V3 / Problem management / Information technology services / Mmnagement / Dashboards / ISCTE-IUL / Gestão de problemas / Gestão de serviços de TI

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