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Title: Impact of mobile health technology adoption on service quality and patient satisfactionAuthor: Jin ChenhuiLanguage: InglésRepository: 73Subject: Service quality / Patient satisfaction / Mobile health technology / SERVEQUAL / Domínio/Área Científica::Ciências Sociais::Outras Ciências Sociais / M31 / I12 / M Business administration and business economics - Marketing - Accounting - Personnel economics / I Health, education, and welfare
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Title: Service quality and customer satisfaction: a case study of nursing homes in BeijingAuthor: Li ChenLanguage: InglésRepository: 73Subject: Healthcare management / Nursing home / Service quality / Consumer satisfaction / Market segmentation / Gestão de serviços de saúde / Lares de terceira idade / Qualidade do serviço prestado / Satisfação do consumidor / Segmentação de mercado / Domínio/Área Científica::Ciências Sociais::Outras Ciências Sociais / I11 / M31 / I Health, education, and welfare / M Business administration and business economics - Marketing - Accounting - Personnel economics
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Title: The relationship between return service recovery and purchase intention of consumers in online shoppingAuthor: He QibingLanguage: InglésRepository: 73Subject: Online return service recovery / Online return service quality / Online buyers trust / Online customers participation / Recuperação do serviço de devolução online / Qualidade de recuperação de serviços de devolução online / Confiança dos clientes online / Participação dos clientes online / Domínio/Área Científica::Ciências Sociais::Outras Ciências Sociais / L81 / M31 / L Industrial organization / M Business administration and business economics - Marketing - Accounting - Personnel economics
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Title: Does ethics in advertisement affect consumption and brand loyalty in the portuguese beer market?: Millennials vs Generation X perceptionAuthor: Martins, Miguel ÂngeloLanguage: InglésRepository: 73Subject: Ethics / Purchase Intention / Brand loyalty / Millennials / Generation X / Ética / Publicidade / Marca comercial / Comportamento do consumidor / Portugal / Domínio/Área Científica::Ciências Sociais::Economia e Gestão / M31 / M37 / M Business administration and business economics - Marketing - Accounting - Personnel economics
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Title: The effects of store atmospherics on the clients' rebranding perception and satisfaction levelAuthor: Mateus, Ana Catarina LopesLanguage: InglésRepository: 73Subject: Atmospherics / Merge / Rebranding / Customer satisfaction / Ambiente de loja / Fusão / Mudança de marca / Satisfação do consumidor / Marketing / Estratégias de marca / Fidelidade à Marca / Trabalho de projeto / Domínio/Área Científica::Ciências Sociais::Outras Ciências Sociais / L81 / M31 / M Business administration and business economics - Marketing - Accounting - Personnel economics
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Title: Partners in wine: occasion influencers of portuguese millenials' wine purchase behaviourAuthor: Mendes, Sara Vaz de Barros NunesLanguage: InglésRepository: 73Subject: Marketing / Millennials / Portugal / Wine consumption / Marketing de vinhos / Comportamento do consumidor / Domínio/Área Científica::Ciências Sociais::Economia e Gestão / L66 / M31 / L Industrial organization / M Business administration and business economics - Marketing - Accounting - Personnel economics
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Title: In the eye of the (fire) storm: better safe or sorry?Author: Neves, Hélder AntónioLanguage: InglésRepository: 73Subject: Online firestorm / Social media crisis / Crisis communication / Crisis management / Marketing / Gestão de reclamações / Facebook / Imagem de marca / Comunicação organizacional / Satisfação do cliente / Domínio/Área Científica::Ciências Sociais::Economia e Gestão / M31 / M37 / M Business administration and business economics - Marketing - Accounting - Personnel economics
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Title: Green marketing and the conscious consumers in PortugalAuthor: Nunes, Catarina QuintasLanguage: InglésRepository: 73Subject: Green marketing / Green products / Ecological conscious consumer behaviour / Green barriers / Marketing verde / Produtos verdes / Comportamento ecológico consciente do consumidor / Barreiras verdes / Domínio/Área Científica::Ciências Sociais::Outras Ciências Sociais / M31 / M Business administration and business economics - Marketing - Accounting - Personnel economics
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Title: An assessment of e-service quality, customer satisfaction, and customer trust on customer behavior in online shoppingAuthor: Farisa, AlmiraLanguage: InglésRepository: 73Subject: E-service quality / customer satisfaction / Repurchase intention / Word-of-mouth / Site revisit / Gestão / Comércio eletrónico / Qualidade dos serviços / Satisfação do cliente / Comportamento do consumidor / Indonésia / Domínio/Área Científica::Ciências Sociais::Outras Ciências Sociais / M30 / M31 / M Business administration and business economics - Marketing - Accounting - Personnel economics
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Title: Corporate rebranding on SMEs: an analysis based on a framework appllied to big companies: the case of GreenwishAuthor: Travassos, André MarquesLanguage: InglésRepository: 73
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