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Year: 2020 Subject: Customer Satisfaction

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Title: O impacto da reputação corporativa na confiança, satisfação e lealdade dos clientes bancários: comparação entre as marcas Activobank e Millennium BCP
Author: Mateus, Joana Silva
Language: Portugués
Repository: 73
Subject: Reputação corporativa / Confiança / Satisfação / Lealdade / Switching costs / Setor bancário / ActivoBank / Millennium bcp / Corporate reputation / Trust / Satisfaction / Loyalty / Banking sector / Domínio/Área Científica::Ciências Sociais::Economia e Gestão / M30 / M Business administration and business economics - Marketing - Accounting - Personnel economics

Acceder
Title: A satisfação e a motivação dos trabalhadores em funções públicas como fator preponderante na qualidade dos serviços públicos
Author: Santos, Rute Isabel da Costa Ferreira dos
Language: Portugués
Repository: 73
Subject: Motivação / Satisfação / Desempenho / Administração pública / Motivation / Satisfaction / Performance / Public administration / Domínio/Área Científica::Ciências Sociais::Outras Ciências Sociais

Acceder
Title: Factores de satisfacción e insatisfacción en los docentes administrativos de instituciones de educación superior: Un estudio exploratorio en periodo de COVID-19
Author: Guiñez Cabrera, Nataly / Jeldes Delgado, Fabiola / Mansilla Obando, Katherine / Ganga Contreras, Francisco
Language: Desconocido
Repository: 40
Subject: Gobernanza Universitaria / COVID-19 / administradores universitarios / satisfacción / insatisfacción / educación superior / University Governance / University administrators / Satisfaction / Dissatisfaction / Higher education

Acceder
Title: Análisis de correlación entre las peticiones, quejas, reclamos y sugerencias (pqrs) y factores asociados a la prestación de servicios de salud en el subsistema de la policía nacional
Author: Ovalle Guarin, Luisa Fernanda / Parra Lopez, Paula Cristina
Language: Español
Repository: 40
Subject: Calidad / Satisfacción / Usuarios / Prestación / Petición / Quality / Satisfaction / Complaint / Provision / Request / Consumer complaints / Health quality management / Police -- Complaints against -- Case studies / Reclamos contra la policía -- Estudio de casos / Quejas del consumidor / Administración de la calidad en salud

Acceder
Title: Relationship building through Facebook brand pages: The multifaceted roles of identification, satisfaction and perceived relationship investment
Author: Popp, B. / Wilson, B. / Horbel, C. / Woratschek, H.
Language: Inglés
Repository: 21
Subject: Relationship / Facebook brand pages / Roles of identification / Satisfaction / Relationship investment

Acceder

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