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Repository
73
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21
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Author
Loureiro, S. M. C.
(3)
Losada, M.
(1)
Molina, G.
(1)
Almeida, M.
(1)
Alturas, B.
(1)
Amado, M.
(1)
Amorim, M.
(1)
Barnabé, Andreia Filipa Venâncio Marujo
(1)
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(1)
Costa, Mariana Pires do Rosário
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Word-of-mouth
(14)
Comportamento do consumidor
(3)
Customer satisfaction
(3)
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
(3)
Domínio/Área Científica::Ciências Sociais::Outras Ciências Sociais
(3)
Facebook
(3)
M Business administration and business economics - Marketing - Accounting - Personnel economics
(3)
M30
(3)
Marketing
(3)
Satisfação do cliente
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2018
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Subject:
Word-of-mouth
Language:
Inglés
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Title:
Omnichannel marketing: integration of crm for the UK market
Author:
Slater, Philip Liam
Language:
Inglés
Repository:
73
Subject:
Omni-canal
/
Satisfação de consumidores
/
Lealdade
/
Word-of-mouth
/
Customer satisfaction
/
Loyalty
/
Omnichannel
Acceder
Title:
An assessment of e-service quality, customer satisfaction, and customer trust on customer behavior in online shopping
Author:
Farisa, Almira
Language:
Inglés
Repository:
73
Subject:
E-service quality
/
customer satisfaction
/
Repurchase intention
/
Word-of-mouth
/
Site revisit
/
Gestão
/
Comércio eletrónico
/
Qualidade dos serviços
/
Satisfação do cliente
/
Comportamento do consumidor
/
Indonésia
/
Domínio/Área Científica::Ciências Sociais::Outras Ciências Sociais
/
M30
/
M31
/
M Business administration and business economics - Marketing - Accounting - Personnel economics
Acceder
Title:
Consumer's behavior facing word-of-mouth and the impact on marketing point of view: exploratory analysis
Author:
Gabeur, Hortense
Language:
Inglés
Repository:
73
Subject:
Word-of-mouth
/
Electronic word-of-mouth
/
Consumer’s behavior
/
Online feedbacks
/
Marketing
/
Satisfação do consumidor
/
Comunicação interativa
/
Chat
/
Comportamento do consumidor
/
Domínio/Área Científica::Ciências Sociais::Outras Ciências Sociais
Acceder
Title:
A Bayesian examination of the relationship of internal and external touchpoints in the customer experience process across various service environments
Author:
Ribamar, J.
/
Horst ter, E.
/
Molina, G.
/
Losada, M.
/
Amado, M.
Language:
Inglés
Repository:
21
Subject:
Customer experience
/
Peer-to-peer interaction
/
Retail
/
Word-of-mouth
/
Bayesian methodology
Acceder
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