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Year: 2010 Document Type: Tesis Subject: Effectiveness

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Title: A proposal to improve marketing efectiveness in a business to business model
Author: Silvino, Pedro Lourenço
Language: Inglés
Repository: 73
Subject: Marketing / Eficiência / Eficácia / Retorno / Investimento / ROMI / Modelação / Business / Effectiveness / Return / Modeling

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Title: Factores de sucesso para a excelência na prestação de serviço no atendimento não presencial
Author: Batista, Rita Mendes
Language: Portugués
Repository: 73
Subject: Contact center / Eficácia / Eficiência / Excelência do serviço / Recursos humanos / Desempenho / Efficiency / Effectiveness / Service of excellence / Human resources / Performance

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Title: As redes de apoio social na prática: esboço de um estudo comparativo
Author: Castro, António Artur Malhado de
Language: Portugués
Repository: 73
Subject: Transformações/mudanças do Estado / Legislação / Efectividade / Redes de apoio social / Transformations/changes in the State / Legislation / Effectiveness / Social welfare network

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