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Subject:
"[en] CUSTOMER S SATISFACTION"
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1012
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Title:
An assessment of e-service quality, customer satisfaction, and customer trust on customer behavior in online shopping
Author:
Farisa, Almira
Language:
Inglés
Repository:
73
Subject:
E-service quality
/
customer satisfaction
/
Repurchase intention
/
Word-of-mouth
/
Site revisit
/
Gestão
/
Comércio eletrónico
/
Qualidade dos serviços
/
Satisfação do cliente
/
Comportamento do consumidor
/
Indonésia
/
Domínio/Área Científica::Ciências Sociais::Outras Ciências Sociais
/
M30
/
M31
/
M Business administration and business economics - Marketing - Accounting - Personnel economics
Acceder
Title:
How customer experience attributes influence customer satisfaction and online bank credibility
Author:
Loureiro, S. M. C.
/
Ferreira, E. S.
Language:
Inglés
Repository:
73
Subject:
Customer experience
/
Generation upsilon
/
Credibility
/
Satisfaction
/
Banking sector
Acceder
Title:
Customer satisfaction and its relationship with a positive NPS
Author:
Santos, Inês Bernardo dos
Language:
Inglés
Repository:
73
Subject:
Customer
/
Satisfaction
/
Loyalty
/
NPS
/
Net Promoter Score
/
Customer experience
/
Retail strategies
/
Recommendation
/
Marketing
/
Satisfação do consumidor
/
Elaboração de projetos
/
Estratégias
/
Avaliação
/
Performance
/
Trabalho de projeto
/
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
Acceder
Title:
Corporate social responsibility, job satisfaction, and customer orientation in Angola
Author:
Duarte, A. P.
/
Neves, J. G.
/
Gomes, D. R.
/
Moisés, G. A.
Language:
Inglés
Repository:
73
Subject:
Corporate social responsibility
/
Job satisfaction
/
Employee customer orientation
/
Angola
/
Africa
/
Tourism and hospitality
/
Hotels
/
Job attitudes and behaviours
/
Domínio/Área Científica::Ciências Sociais::Psicologia
/
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
Acceder
Title:
A Pan-European approach to customer satisfaction: an optimal strategy?
Author:
Ueltschy, L.
/
Laroche, M.
/
Rita, P.
/
Bocaranda, C.
Language:
Inglés
Repository:
73
Subject:
Service quality
/
Customer satisfaction
/
Service firms
/
Service delivery
/
Front‐line employees
Acceder
Title:
The mediating role of entrepreneurship and new product development on customer satisfaction
Author:
Lopes, Susana Cristina Almeida
Language:
Inglés
Repository:
73
Subject:
Entrepreneurship
/
New product development
/
Innovativeness
/
Relational capital
/
Customer satisfaction
/
Empreendedorismo
/
Desenvolvimento de novos produtos
/
Orientação para a inovação
/
Capital relacional
/
Satisfação do cliente
/
Gestão de empresas
/
Marketing de produtos
/
Inovação
/
Avaliação do desempenho
/
Portugal
/
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
/
M30
/
M31
/
L21
/
M Business administration and business economics - Marketing - Accounting - Personnel economics
/
L Industrial organization
Acceder
Title:
Effect of website performance expectancy on customer satisfaction: online fashion performance
Author:
Amoriom, M.
/
Loureiro, S. M. C.
Language:
Inglés
Repository:
73
Subject:
Information quality
/
Usability
/
Performance expectancy
/
Customer satisfaction
Acceder
Title:
Aceptación de la innovación y la satisfacción del cliente: una encuesta sobre los sistemas de Información tributaria / Innovation acceptance and customer satisfaction. A survey on tax information systems
Author:
Moradi Abadi, Amitis
/
Moradi Abadi, Artonis
/
Jafari, Abbas
Language:
Inglés
Repository:
15
Subject:
Innovation Acceptance
/
Customer Satisfaction
/
E-government
/
Tax Information System.
/
Innovation and Invention
/
Processes and Incentives
/
Technological Change
/
Choices and Consequences
/
Diffusion Processes
/
Aceptación de la innovación
/
Satisfacción del cliente
/
Gobierno electrónico
/
Sistema de información tributaria.
Title:
Customer satisfaction in Indian hospitals: moderators and mediators
Author:
Padma, P.
/
Sai, L. P.
/
Rajendran, C.
Language:
Inglés
Repository:
73
Subject:
Customer satisfaction (CS)
/
Hospitals
/
Health care
/
Healthcare industry
/
India
/
Patients
/
Service quality
/
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
Acceder
Title:
Surf camps, a new model of lodging: customer value, satisfaction and behavioral intentions
Author:
Fernandes, Marta de Almeida Luís
Language:
Inglés
Repository:
73
Subject:
Surfing
/
Surf tourism
/
Surf camps
/
Surf leisure
/
Surf camps promotion
/
Place branding
/
City branding
/
Region promoting
/
Customer value
/
Satisfaction
/
Intentions
/
Surf
/
Turismo de surf
/
Promoção de surf camps
/
Branding de destinos
/
Valor para o consumidor
/
Satisfação
/
Intenções de compra
Acceder
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