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Subject: Satisfação Subject: Hostels Document Type: Tesis

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Title: A qualidade do serviço nos hostels de Lisboa: impacto na satisfação e lealdade dos hóspedes
Author: Lima, Rita Dias
Language: Portugués
Repository: 73
Subject: Hostels / Qualidade do Serviço / Satisfação / Lealdade / Service quality / Satisfaction / Loyalty

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Title: Service quality in hostels
Author: Gameiro, Carlos Jorge Sousa
Language: Inglés
Repository: 73
Subject: Experiência / Hostels / Lisboa / Qualidade de serviço / Satisfação / Experience / Lisbon / Service quality / Satisfaction

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