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Subject: Quality management Repository: 73 Year: 2013 Year: 2012

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Title: Qualidade de serviço no setor do retalho: estudo de caso de um supermercado
Author: Pinho, Jacqueline Marques Soares Romão
Language: Portugués
Repository: 73
Subject: Qualidade / Serviços / SERVQUAL / Retalho / Quality / Service / Retail

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Title: Estudo de reputação dos ex-alunos da ISCTE Business School
Author: Marçal, Diogo Alexandre da Costa
Language: Portugués
Repository: 73
Subject: Reputação / Qualidade / Ex-alunos / Business school / Reputation / Quality / Alumni

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Title: O desenvolvimento estratégico da De Fonseca em Portugal
Author: Nogueira, Helena Isabel Faria
Language: Portugués
Repository: 73
Subject: Estratégia / Chinelos / Qualidade / Vantagem competitiva / Strategy / Slippers / Quality / Competitive advantage

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