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Avaliação do desempenho
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Subject:
Motivation
Subject:
Satisfaction
Year:
2016
Year:
2015
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Tesis
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Title:
O controlo de gestão e a avaliação de desempenho num Contact Center
Author:
Santos, Dulce Filipa Moreira dos
Language:
Portugués
Repository:
73
Subject:
Estratégias
/
Controlo de gestão
/
Balanced scorecard
/
Performance
/
Avaliação do desempenho
/
Motivação
/
Strategy
/
Management control systems
/
Performance evaluation
/
People
/
Satisfaction
/
Motivation
/
Turnover
/
Commitment
/
Contact centers
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