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Title: Using emoji in an e-commerce context: effects in brand perception, quality of service and intention to recommendLanguage: InglésRepository: 73Subject: Emoji / Electronic mediated communication / Brand evaluation / Consumer psychology / Communication systems / Consumer attitudes and behavior / Comportamento do consumidor / Sistema de comunicação / Tecnologia digital / Qualidade dos serviços / Avaliação / Marca / Domínio/Área Científica::Ciências Sociais::Psicologia
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Title: With or without emoji?: impact of the use of emojis on online service booking on consumer perceptionAuthor: Xavier, Sílvia Cristina do CarmoLanguage: InglésRepository: 73Subject: Computer mediated communication / Emoji / Booking services / Brand perception / Psicologia social / Preferência do consumidor / Comunicação interativa / Emoção / Texto electrónico / Marca / Domínio/Área Científica::Ciências Sociais::Psicologia / 2700 / 2750 / 3900 / 3920 / 2700 Communication systems / 3900 Consumer psychology
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