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62
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ROSADO ROSADO, VANESSA LILIANA
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ITIL
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gerencia
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mesa de servicios
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2016
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Title:
ESTUDIO PARA LA APLICACIÓN DE ITIL V3 PARA LA GESTIÓN DE INCIDENTES DEL ÁREA DE TECNOLOGÍA EN LOS GAD MUNICIPALES DEL GUAYAS
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ROSADO ROSADO, VANESSA LILIANA
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62
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